How to access this service

• Are you a new user? Call us on 0800 731 7878 to set up an account. This will take only a few minutes and is completely free - we have no set-up fees or subscription charges, you will have access to all interpreting and translation services that we offer.

• Call us on 0800 731 7878 and state your name, the name of your organisation and your password or PIN.

• State the language you require.

• Not sure of the language you need? We will be able to help you find out. If your client is with you, you could try using our language id card HERE.

• Give the phone numbers of any additional lines you need to be conferenced with. For example, if you are calling your client at their home or office, you will need to give us this number.

• Please talk to us about any special requests. For example, your client may prefer a male or female interpreter or you may need an interpreter with specific knowledge of a particular industry subject.

• You will be put on hold for approximately 60 seconds while we connect you to your interpreter - do not hang up.

• You will then be conferenced with any additional lines you have asked for.

• Before you end the conversation, make sure that both your client and the interpreter know that the session is about to finish.

• When you have finished your call, simply hang up your phone.

• Our linguists can help you with your research prior to your call, just give us a call to discuss ways in which we can help.

• All services supplied by us are subject to our Terms & Conditions of Business.

• Please note that telephone interpreting conference calls may be monitored for quality purposes. we do NOT record any calls.

• We measure customer satisfaction using standard feedback forms, which are sent out at random. If you are sent a form, we would be very grateful if you could fill it in and send it back to us.

Contact details

World Trade Centre
48 Queen Street

We're an award-winning, UK-based interpreting and translation agency. We have a 19-year track record of delivering face to face interpreting, telephone interpreting and written translation services across the UK.

Office : +44-1430435300
Freephone: 0800 731 7878 (24 hours all services)
Fax: 01430 435301


"Language is Everything have recently provided us with an excellent translation and interpreting service which has allowed us to enter the Japanese market with confidence and credibility”

Colin Smith, Export Industrial Sales Manager, CPL Products


Whatever the language, leave it to us.
Telephone interpreting  |  Face to Face interpreting  |  Translation services